Facilitation for HR, Recruiters & Hiring Managers

Facilitation that gives you deeper insights & actionable outcomes, fast

Want to know what people think about your company’s recruitment beyond surveys and feedback forms?

Would you like to run a discovery process that is quick, easy, inclusive, fair and delivers outcomes in real-time so you can move forward with confidence?

This facilitation, called a Lightning Decision Jam (LDJ), swiftly gives you a greater understanding of any problems or processes, and possible solutions to even the most unexpected issues.

Where does an LDJ assist?

They help with practically anything!

It’s best when run before you make any changes or implement a new strategy. But, of course, it can be run anytime you just want to know what is really going on.

As your facilitator my slant is recruitment, but this process can be used for all manner of reasons so if something else is springing to mind, let’s talk about the possibilities.

What is so special about this facilitation?

Using recruitment as an example. Often hiring managers won’t confess to being out of their depth, or admit that they don’t know who or how to recruit, or won’t call out any issues they think is hindering talent acquisition due to fear. A fear of treading on somebody’s toes. A fear of being found out. Even the fear that they may lose their job, especially in this climate.

Sometimes they won’t help you due to time pressure. They can even think recruitment is everyone else’s responsibility, especially yours! But recruiting the right people is critical and it takes more than your talent acquisition function to make that happen!

A lightning decision jam facilitation session solves this because:

it can be run online or in-person in under 90 minutes
people contribute anonymously without fear of tracking
everyone votes on problems so everyone feels heard
everyone contributes to the solutions reducing the resistance to change

Perfect!

Why bring me in?

As an impartial facilitator, with over 17 years of global industry experience, I can assist you in inspiring change by energising the connection between recruiters, HR and hiring leaders, and by clearing any obstacles to a smooth recruitment process. Which will improve the candidate experience and the perception of your employer brand, making future hiring easier.

As a certified AJ&Smart Lightning Decision Jam (LDJ) facilitator, combined with my global view of candidate experience, I will help you achieve actionable results in just a few hours.

Get in touch, and you could soon be gaining deeper insights and freeing all manner of recruitment issues you never knew existed!

“ I had the opportunity to work with Katrina and put together a great design thinking session. Katrina has a deep “out of the box” vision and came with an innovative facilitation session that covers the who, how, what and why. She is open for feedback and has a high emotional intelligence to navigate complex environments and adjust her style to meet the cultural expectations. I really appreciated working with Katrina; I cannot recommend her dedicated and diligent work more highly!

Naima Sabeg, Senior Talent Acquisition Advisor

Some of the client issues tackled so far:

Companies that are unknown or with a poor reputation for candidate experience on review sites.
The business wouldn’t partner with recruiters on roles.
An ageing or non-diverse workforce.
Poor candidate engagement and response rates, and a high incident of candidate ghosting.
Accountability issues that arise when people move through the recruitment cycle from candidate to employee
Recruitment being seen as an admin function by the business
Hiring manager resistance to partnering with recruiters and sourcers from the intake strategy session through onboard and beyond.
The legacy issues created by so many different generations in the workplace
…and more!

Why include HR, recruiters and hiring managers?

To improve candidate experience effectively, it helps to have all the people involved in recruitment together sharing their point of view and voting on issues. [Watch my recent presentation below for more.]

Candidates are treated poorly for many reasons; for example in the handoff from recruiter to HR, HR to the hiring manager and so on, or because hiring managers refuse to give feedback because they don’t understand the impact to future recruitment, and countless other unintended reasons.

It really depends on your pain point… and that might be something yet to surface.

Ready to delve deeper and gain actionable outcomes?

Give me a call.

Let’s Chat

FAQs

How does facilitation differ from training?

According to the Cambridge Dictionary, a facilitator is someone who helps a person or organisation do something more easily or find the answer to a problem, by discussing things and suggesting ways of doing things. The process I use to do that is a Lightning Decision Jam, which was created by AJ&Smart, using design thinking, to solve their own problems. It differs from training or teaching because I am guiding your team through a process that uncovers your recruitment issues and finds solutions, swiftly. It works well to shift mindsets ahead of training or change.

Why use an outside facilitator?

Fair question! Once you have been through a Lightning Decision Jam you will be inspired, like many of my clients, to implement them into all of your decision making. But often when you are working with cross-functional groups, where there is resistance or where respect and partnership is out of balance, it is wise to bring in an outsider who is neutral to the office politics and without a vested interest in the outcome, well, other than ensuring that you get actionable results. I bring to it the outsider’s view of your organisation, extensive global recruitment industry experience, and a knack of being able to energise human connection that inspires change for the greater good.

Can you run these online?

Sure can! Definitely, the greener way to run it too, as you will use digital post-it notes and voting stickers. Online it can accommodate people working in multiple timezones too. Let’s talk.

Could you run a session during our offsite?

Definitely, whether in person or online too. Let’s chat about what you could achieve.